Relocation assistance may be provided to the qualified incumbents
A comprehensive benefits package and group savings plan
On-going professional development training and advancement opportunities
WorkPerks savings program for yourself and family
History of no lay-offs
Goodlife Corporate Membership discount
Qualifications:
Completed a minimum of Grade 12 or equivalent.
Must have a Gas Technician II license.
Certificate of qualification (C of Q) as an Air Conditioning Mechanic (Ontario – 313d or 313a).
Must have valid Ozone Depletion Prevention (ODP) card.
Must have at least a Class G Driver’s License.
Be willing and able to work rotating shifts and standby duties as required.
Must be physically capable of performing all work required of this position, i.e. occasional lifting of 25 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery.
Must be able to communicate clearly and effectively, both in written and verbal communications.
Must have strong interpersonal and problem solving skills.
Must have outstanding customer service skills.
Must be able to demonstrate ability to understand/learn new technologies (i.e. Electronics/electricity).
Must be willing to wear Company provided uniform.
Maintain company vehicle to a clean and safe standard
Responsibilities:
Represent Reliance in a professional, courteous and customer service oriented manner on each and every call; you are a proud ambassador for our company
Appliance installation, maintenance and repairs for residential customers in accordance with manufacturer specifications and local codes
General and other inspections of all types of appliances for residential users.
Correctly instruct customers on proper care and maintenance.
Explain the value of Reliance’s products, services and programs on every call.
Adhere to all safety rules and procedures.
Maintain up-to-date knowledge of all modern equipment and regulations.
Perform other duties as required by supervisor or designate.
For the past 50 years, Reliance Home Comfort has been the industry leader in providing home comfort solutions to over 1.9 million customers across North America.
Reliance™ has been providing affordable, reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services. Our customers know they can count on us for fast, friendly, knowledgeable service and advice – and that’s comfortable!
Our organization has grown exponentially in size and we are incredibly proud to be recognized recently by:
Waterstone Human Capital Ltd. as Canada’s 10 Most Admired Corporate Cultures
Waterstone Human Capital Ltd. for Canada’s Most Admired CEO (Sean O’Brien)
Glassdoor as “Best Places to Work in Canada”
Each day, 2,300 Reliance Team Members focus on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. In 2019 alone, we have donated over $650,000 to United Way and $100,000 in equipment to Habitat for Humanity.