Meter Technician

At Hydro Ottawa, we power the lives of the people in the communities we serve. 

As the electricity distributor to the Nation’s Capital, our work powers the essential activities that make up our lives - at home, at work and at play. And as Ontario’s largest municipally-owned producer of green power, we are leading the way to a greener tomorrow. 

We are seeking a Meter Technician who enjoys hands-on work with the support of a collaborative team; a problem solver who always puts safety first. Without you, we’d be in the dark. 

Are you ready to make a difference in our community?

JOB SUMMARY

Reporting to the Metering Supervisors, the Meter Technician installs, removes and maintains meters and metering equipment for verification in customer residential and commercial premises, Hydro Ottawa sub-stations, and buildings according to Hydro Ottawa’s Conditions of Service and Measurement Canada standards. Technicians work on new and existing construction across the full range of Hydro Ottawa’s service offerings and voltages. Technicians have the capacity to calibrate all types of meters used by Hydro Ottawa and those of our utility customers according to Measurement Canada standards. This position is responsible to provide excellent customer service and be a field ambassador for Hydro Ottawa.  

MAJOR RESPONSIBILITIES

• Install and maintain domestic and commercial meters on all services supplied by Hydro Ottawa
• Install and maintain instrument transformers on secondary and primary metered services
• Install and configure electricity metering devices and confirm their proper utilization in service
• Install and troubleshoot electrical and electronic wiring systems
• Install and maintain meters and metering equipment on IESO registered wholesale metering points
• Complete Record of Inspection on metering installations in accordance with Hydro Ottawa Construction Verification Program
• Participate in site pre-construction meetings
• Work on the secondary side of metering circuits up to and including 44 KV Primary
• Test circuits up to 750 volts
• Test communication functionality on meters, ancillary devices and networks
• Flash and verify circuits to ensure proper association of the meter to Service Premise
• Complete cross phase analysis and vector diagrams on a variety of service types
• Conduct investigations on high/low consumption accounts and potential power diversion scenarios
• Apply for Work Protection permits with System Office and act as a Permit Holder at Metering jobsites
• Engage customer by phone or in person, book meter appointments as necessary, deliver excellent customer service and represent the company in a professional manner
• Maintain ongoing communications with all user departments, internal and external clients
• Create and update metering related work practices or procedures as required
• Report damage to plant and hazards as encountered throughout Hydro Ottawa service territory
• Complete minor repairs on small instruments and tools used by Hydro Ottawa
• Promote quality and work within the Hydro Ottawa Metering Quality Assurance program, and  support audit activities
• Repair, calibration and final inspection of electricity meters in a lab type environment for both Hydro Ottawa and other utility meters
• Maintain and provide support for meter Test Consoles as per Measurement Canada standards and requirements.
• Evaluation and reporting on product condition, inspections for damage and tampering
• Inventory control including physical issue and return of revenue meters, instrument transformers and metering supplies
• Provide training, as required, to other Meter Technicians, Meter Apprentices, Students and other Metering staff
• Perform other duties as may be assigned from time to time by Metering Supervisory Staff 

EDUCATION AND EXPERIENCE

• Journeyperson Meter Technician or equivalent metering related training
• Graduate of Community College Electrical Engineering Technician / Technologist program and MEARIE Certified Journeyperson or equivalent
• Familiarity with Quality Assurance Principles including ISO 9001-2015, an asset

ADDITIONAL REQUIREMENTS

• English essential, both oral and written
• Bilingual (English/French) considered and asset 
• Valid Driver’s license – Class G
• Government of Canada security clearance

Selected candidates will require an above average score on a standardized mechanical, mathematical and reading comprehension assessment as an element of the selection process.

The terms and conditions of employment for this position are governed by the collective agreement between Hydro Ottawa Limited and IBEW Local 636.

Hydro Ottawa offers a Hybrid Work Model. Hybrid work is position specific, details of the hybrid model will be discussed with successful candidates.

Hydro Ottawa may use artificial intelligence (“AI”) during the recruitment process to aid in the screening and selection of candidates.