Jun 09, 2021

Operations Manager

  • Goodfood Market Corp.
  • Delta, BC, Canada
Full time Installation-Maint-Repair Management Supply Chain Warehouse

Job Description

Goodfood (TSX:FOOD) is a leading online grocery service in Canada, delivering fresh meal solutions that make it easy for members from coast to coast to enjoy delicious meals at home every week. Goodfoods mission is to make the impossible come true, from farm to kitchen, by enabling members to do their weekly meal planning and grocery shopping in minutes. Goodfood members get access to a unique selection of products online as well as exclusive pricing made possible by its world-class direct-to-consumer fulfillment eco-system. Goodfood currently has more than 300,000 active subscribers and over 3,800 dedicated and passionate employees across Canada.

Key Responsibilities

  • Planning of resources
    • Participate in workforce requirement planning by defining hiring needs
    • Define required supplies, tools and equipments for operations
    • Validate accuracy of data required for the execution of operations particularly at critical points
  • Operational execution
    • Support the kitchen and cooking team to resolve any issues that may arise
    • Lead, coach, train and supervise the team of front line supervisors
    • Maintain constant and clear communication with the teams and departments
    • Manage relations with different stakeholders and suppliers
    • Track performance metrics and act proactively to resolve any potential issues
  • Optimization of processes
    • Develop and maintain training package, standard operations procedures and policies
    • Improve quality of products delivered to our customers, health and safety standards and cross-departmental collaboration
    • Participate in the identification and prioritization of the improvement projects


  • 5-10 years experience in operations management
  • People skills/ management/ coaching experience
  • University degree preferred
  • Experience Working in a food environment
  • Overseeing cooking operations (Asset)

Why Goodfood?

Our team strives to give our members a world class customer experience. We believe in being ambassadors of the brand to make the impossible come true from the farm to table!

What we have to offer our employees:

  • Competitive Group Insurance
  • Personal No Questions asked days
  • Annual bonus program
  • Annual fitness credit
  • Employee stock option program
  • Employee STM program & more

Apply Now