3 Customer Service jobs

Akhurst’s Mission, Values, and Behaviours Akhurst’s Mission is to enhance customer profitability by providing effective machinery solutions and support. Our core values are family, integrity and teamwork, “F.I.T.” We reflect our values through our behaviour. Our actions build trust, creating a safe environment for people to show initiative, encouraging communication that is direct, open and respectful. We invite diverse thinking and work collaboratively, recognizing that once decisions are made, they are respected and acted upon. How this Position Supports Akhurst As an integral member of the team creating a cost effective, excellent customer experience, the Service Technician is responsible for starting up, training and servicing particular lines of new and used machinery for Akhurst customers located in a designated territory. Akhurst relies on the Service Technician to make good business decisions that reflect an effective use of company resources. In this role,...

Job Description Represent Arctic Heating and Cooling in a professional, courteous and customer service-oriented manner on each and every call. Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer. Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues. Vehicles should be washed on a regular basis. Maintain proper stock, parts, tools, and safety equipment in vehicle. Obtain customer signature at completion of installation job. Document all installed equipment upon arrival; make, model, serial number, and pictures as necessary. Record and report all faults, deficiencies, and other unusual occurrences, as well as the time and materials expended on work orders. Assist with other work in coordination...

Job Description Represent Arctic Heating and Cooling in a professional, courteous and customer service-oriented manner on each and every call. Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer. Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues. Vehicles should be washed on a regular basis. Maintain proper stock, parts, tools, and safety equipment in vehicle. Obtain customer signature at completion of installation job. Document all installed equipment upon arrival; make, model, serial number, and pictures as necessary. Record and report all faults, deficiencies, and other unusual occurrences, as well as the time and materials expended on work orders. Assist with other work in coordination...